Privacy Policy
Introduction
Welcome to Supplement Brand Institute LLC. We are committed to protecting the privacy and security of our clients, brand owners, manufacturers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website or engage with our supplement manufacturing, private-label, formulation, packaging, or brand development services. By using our website or submitting information to us, you consent to the practices described in this Policy.
Information We Collect
We may collect personal and business information that you voluntarily provide to us, such as your name, email address, phone number, business name, and project details related to formulation, manufacturing, or private-label requirements. We also collect information you submit through quote forms, sample requests, onboarding forms, and consultation inquiries. Additionally, we automatically collect technical data through analytics tools, including your IP address, browser type, pages visited, and other usage information that helps improve website functionality and user experience.
Use of Your Information
We use the information we collect to:
1. Provide and deliver supplement manufacturing, private-label, and formulation services.
2. Communicate with you regarding quotes, samples, production timelines, order status, and support.
3. Improve our website, services, and overall customer experience.
4. Develop new product offerings, tools, resources, and manufacturing solutions.
3. Send business updates, service related notifications, and promotional opportunities via email or SMS to users who have explicitly opted in to receive such communications.
6. Comply with quality, safety, and legal requirements relevant to manufacturing and regulatory standards.
7. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
SMS Communications and Mobile Information
If you opt in to receive SMS messages from Supplement Brand Institute LLC, your mobile phone number and consent information will be used solely to provide the messaging services you have requested. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely to support message delivery, customer service, or compliance requirements.